Website Policy

Royal Development for Gas Works: Work and provide services to clients in side UAE country only.  It follow the rule san regulation within the UAE.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

Privacy policy

Privacy policy is covered in the Privacy policy section which describes the level in security of user’s information, and who process each kind of user information. Generally we’d like to emphasizes on:

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Services, Bills, & Payments

Services

Royal Development for Gas Works provide several  as illustrated in services section

We will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE

Bills & Payments

Each client will be provided with periodic bills, these bills will illustrate users gas consumptions, all services, and fees. At the time you open the online payment you will find the total amount you have to pay.

A fixed online fees will be mentioned and added on each payment.

If a successful payment in the Site is done we will send you an automated email confirming receipt of your payment, unless you have provided an invalid email address or there is error in our server. You may, for time to time, access to the Site to track your bills and Payments. Please note that the confirmation email is not a contract confirmation or order acceptance from us. We accept credit card payments online. Please note that we do not store customer’s / user’s credit card information

Royal Development for Gas Works will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Payment Process, Time Delivery, and Refunds

You can pay your bills with Royal Development for Gas Works with total confidence. All information including your credit card and personal information passed from you to Royal Development for Gas Works is transmitted via a secured data transmission.

All Payments must be made through Royal Development for Gas Works. All bills & prices on Royal Development for Gas Works are in United Arab Emirate Dirhams (AED). Royal Development for Gas Works reserves the right to change prices without notice at our discretion. We offer the following payment options for your convenience:

Credit Card & Currency

You can pay your bills securely online on our website with your MasterCard or Visa credit/debit card in AED.

Please note Royal Development for Gas Works does not receive/store any credit card details. All credit card information and data will be processed the merchant payment gateway.

Time Delivery       

Payments are processed within 24 hours, it may take two working days to appear in the website and be saved in all company systems.

We make every effort to process the payment within the expected timetable, however delays are sometimes inevitable due to unforeseen circumstances. We shall have no liability to you for any failure or delay.

In case the customer make several payments on the same bill, each payment will be processed as separate transaction, and processed separately.

Knowing that the service is to enable the clients from paying their bills, there will be no physical delivery for any products.

 

Refunds

As our customer pay for provided service, there is no refund for your payments unless the client payments amount is over the client due amount and the client would terminate the contract.

Refunds will be done only through the Original Mode of Payment.

Terms & Conditions

All other terms & conditions will be covered in Terms & Conditions Section

Third Party Policies related to links/advertisements

Only third-party links and advertisements included on RoyalGas websites are those related to payment providers. RoyalGas has no liability which may be incurred as a result of using these 3rd party payment providers to effect customer payments.